Table of contents
Click on the following image to see thumbnails
of some of the pages of this manual.
Preface
1. Questions to ask before you start writing
1.1 What are the needs of my readers?
1.2 Am I emphasising objectivity
or persuasion?
2. Report-writing guidelines
2.1 Introduction
2.2 Create an outline before you do
anything else
2.3 Use an outline to gain feedback
2.4 Put the good stuff up front
2.5 Identifying your biases gives
credibility
2.6 Eliminate buzzwords and unnecessary
jargon
2.7 Write naturally: consider
contractions
3. Online sources of information
3.1 Google.com
3.2 Yahoo.com
3.3 Amazon.com
4. Report components: the beginning
4.1 Covering letter
4.2 Title page
4.3 Executive summary
4.4 Acknowledgements
4.5 Foreword
4.6 Table of contents
4.7 Lists of tables and figures
5. Report components: the middle
5.1 The introduction
5.2 Methods
5.3 Findings
5.4 Conclusions
5.5 Recommendations
6. Report components: the end
6.1 References
6.2 Glossary
6.3 Appendices
7. Report templates
7.1 Appraisals
7.2 Attendance reports
7.3 Background reports
7.4 Competitive evaluations
7.5 Hindsight evaluations
7.6 Feasibility reports
7.7 Incident reports
7.8 Investigative reports
7.9 Progress reports
7.10 Proposals
7.11 Training manuals
8. Microsoft Word tricks
8.1 Paragraph styles
8.2 Heading styles
8.3 Automatic heading numbering
8.4 Automatic caption numbering
8.5 Automatic tables of contents
and figures
9. Presentation issues
9.1 Formatting tables
9.2 Writing dates
9.3 Writing times
9.4 Writing currency
9.5 Writing units of measurement
10. Providing references
10.1 Why reference?
10.2 Simple references
10.3 Page and volume numbers
10.4 Multiple authors
10.5 No specific author
10.6 The reference list
10.7 General principles
10.8 References to books
10.9 References to magazines and journals
10.10 References to newspapers
10.11 References to web pages
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